Terms of Service

Terms of Service & Privacy Policy

This Privacy Policy describes how KING CHESS (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://kingchess.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal and regulatory reasons. Updates will be posted on this page, with the "Last Updated" date revised accordingly.


Information We Collect

Depending on how you interact with us, we may collect the following personal information:

  • Directly from you: name, address, phone number, email, order details, billing and shipping addresses, payment confirmation, account login information, items added to cart or wishlist, and communications sent to us.

  • Automatically: via cookies, pixels, and tracking technologies — including device information, browser details, IP address, and usage activity.

  • From third parties: including payment processors, shipping providers, advertising partners, and Shopify (our e-commerce platform).


How We Use Your Information

Your personal information is used to:

  • Provide and fulfill orders, process payments, arrange shipping, and manage returns/exchanges.

  • Communicate with you regarding purchases, updates, or support.

  • Improve our Site, products, and services.

  • Detect, investigate, and prevent fraud or illegal activity.

  • Deliver targeted marketing and advertising.

  • Comply with legal and regulatory obligations.


Cookies

We use cookies and similar technologies to power and improve our Site, personalize your shopping experience, and analyze website usage. For details on Shopify-related cookies, visit Shopify’s Cookie Policy.

You can manage cookie preferences in your browser. Please note that disabling cookies may limit functionality.


Disclosure of Personal Information

We may share your information with trusted third parties, including:

  • Vendors and service providers (IT, shipping, payment processing, customer support).

  • Business and marketing partners.

  • Affiliates or corporate partners (if applicable).

  • Legal authorities (to comply with applicable law).

  • In connection with a business transaction (e.g., merger, acquisition).

We do not sell sensitive personal data.


User-Generated Content

If you submit reviews or other content publicly on our Site, it may be visible to others. We are not responsible for how others use such content.


Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal data from minors. If you believe a child has shared information with us, contact us immediately.


Security & Retention

We use reasonable measures to protect your information, but no system is 100% secure. Data is retained only as long as necessary to fulfill services, meet legal obligations, and resolve disputes.


Your Rights

Depending on your location, you may have rights such as:

  • Access, correction, or deletion of your data.

  • Data portability.

  • Opt-out of targeted advertising.

  • Restriction or objection to processing.

  • Withdrawal of consent (where applicable).

Requests can be made by contacting us at supportkingchess@protonmail.com.


International Users

If you are accessing our Services from outside the EU/EEA/UK, your data may be transferred internationally, including to the United States. Transfers are safeguarded under recognized legal frameworks such as the EU Standard Contractual Clauses.


Complaints

If you have concerns about our handling of your data, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.


Contact

For questions, concerns, or to exercise your rights, please contact us:

📧 supportkingchess@protonmail.com