Shipping policy

Shipping Policy

Standard Item Processing Times

  • All standard items are processed within 4 business days and then dispatched from our warehouse.

  • For clients who wish to expedite the process, we offer priority handling, ensuring your order is dispatched within 48 hours (2 business days).

Custom Item Processing Times

  • Processing times for custom or special edition timepieces may vary depending on the level of craftsmanship required.

  • Please check each product page for specific processing and production timelines.

Shipping Times

We are pleased to offer free worldwide standard shipping to selected countries (see list below).

Estimated delivery times are as follows:

  • United Kingdom: 4–10 business days*

  • Europe: 1–2 weeks*

  • United States: 1–2 weeks*

  • Middle East: approx. 3 weeks*

  • Central Asia: approx. 3 weeks*

  • Australia & New Zealand: 2–4 weeks*

  • South America: 2–5 weeks*

*Please note: these are estimated timeframes based on recent deliveries and are not guaranteed. While we strive to ensure timely delivery, delays may occasionally occur. Refunds are not issued solely for late delivery.

Currently, we do not offer express shipping due to the significant costs involved.

Accepted Payment Methods

We are proudly verified through VeriSign and the Norton Security Gateway for safe transactions.

We accept all major payment methods, including:

  • Credit & Debit Cards (Visa, Mastercard, American Express)

  • PayPal

  • Apple Pay

  • Google Pay

  • ClearPay

Customer Support

If you have any questions regarding your order or shipping, please reach out to us at:
📧 supportkingchess@protonmail.com

Your satisfaction is our priority, and our support team will be delighted to assist you.